Network operations initiatives include preparing for potential commercial power outages and flooding.
The Verizon Response Team (VRT) is on standby 24/7 to assist first responders.
NEW YORK, Aug. 21, 2021 (GLOBE NEWSWIRE) – As Hurricane Henri nears the northeast coast, Verizon continues to prepare for the flooding and potential business outages that could accompany the storm – potentially the first storm in this magnitude to landfall in this area in years. Engineers fill generators and trucks with fuel, set up emergency resources out of the storm’s intended path, prepare mobile network resources for rapid deployment, and activate response teams to keep customers and connected first responders. Especially in the context of natural disasters, it is essential to have reliable connectivity and a personal communication plan.
“The importance of connecting with critical resources, colleagues, friends and family cannot be overstated, and we understand the important role we play in this regard,” said Kyle Malady, CTO of Verizon. “Reliability is in our DNA and we prepare throughout the year to be ready when our customers need us most. The strength and reliability of our network has been evident to our customers during recent emergencies, and our teams are preparing for Hurricane Henri with the same dedication and unremitting commitment to reliable communications. “
Verizon is ready
Verizon prepared to ensure the network is prepared for Hurricane Henri:
First Responder Support: More public safety professionals rely on Verizon than any other network.
is the cutting-edge network and technology designed for first responders – developed over nearly three decades of partnering with public safety officials and agencies – to meet their unique needs. In times of crisis, Verizon Frontline provides network priority and preemption and a commitment to true interoperability giving first responders access to the network when they need it. Additionally, in the event of a disaster, the Verizon Response Team is available 24/7 to provide Verizon Frontline technologies, including on-demand emergency assistance for first responders. We mobilize Verizon Frontline drones, charging stations, WiFi hotspots, devices, special equipment, emergency vehicles and more to help enable critical communications for local, state and federal agencies to across the country. First responder customers with priority wireless service should dial * 272 or download the Priority Telecommunications Services app when making calls. COVID-19 Considerations: With the pandemic underway, we are Strive to have the necessary equipment and personal processes for our field teams who may have to enter heavily populated areas such as shelters or operations centers. We have virtualized many command center functions to make it easier for our engineers working on network repairs and mobile asset deployment to remain socially distanced. We have also arranged individual portable housing units for critical network engineers in the field. Redundancy equates to reliability / backups of backups: we use different strategies – including back-up generators and HVAC systems and fiber rings to keep the grid running and customers connected in the event of a commercial blackout or water damage. Refueling Strategy: We pre-organize fuel deliveries for our generators in the event of a storm, with tankers ready and able to respond quickly to hard-hit areas in the event’s market power is lost. ‘year: We run emergency operations center exercises throughout the year to make sure our team is ready and equipped to respond to emergencies. Mobile wire, tactical command trailers, and response trailers are ready to be deployed to assist first responders and community members in their recovery efforts.Drones Ready: We have surveillance drones on standby to assist assess and respond to storm damage. Satellite assets: We have a fleet of new portable cell sites equipped with satellites and dedicated satellite links for connection. If sustained winds, storm surges, or manual fiber cuts damage the fiber or microwaves during storm recovery, the network can continue to operate without commercial power, thanks to satellite-enabled portable equipment, Dedicated satellite links and to our fleet of portable generators Full fleet management: In the days leading up to and during a storm, it’s critical that mobile businesses know where to allocate people, assets and vehicles. The Verizon Connect fleet management platform offers greater visibility and situational awareness to help put people and assets out of harm’s way and plan for a more coordinated return to business after the storm has passed.
How to prepare: Do you have a personal communication plan?
It’s never too late to prepare. With COVID-19 taken into account, we might see more shelters in place instead of evacuations, making communication even more critical.
We encourage you to take these steps to insure yourself and your loved ones and communicate during a storm.
Preparation of the device:
Make sure all battery powered devices are fully charged before the storm hits. These include cordless phones, smartphones, laptops, tablets, flashlights, and radios. Wireless devices can provide critical information and communications in an emergency. Store phones, tablets, laptops, batteries, chargers and other equipment in dry and accessible places such as resealable plastic bags, waterproof bags or waterproof cases. In the event of an evacuation, make sure you can find your chargers (including wall charging cords and) and have fully charged portable device chargers and next to your device.
Know and save your information:
Maintain a list of emergency telephone numbers and email addresses, including police, fire and rescue services; electricity companies; insurance providers; and family, friends and co-workers. Program them on your phone, smartphone, tablet or laptop and also have a hard copy handy, in an easily accessible place. Back up your information to Verizon Cloud. Verizon provides backup assistance through Verizon Cloud to store your phone’s address book and contact information as well as pictures and other content on a secure server. Record a video and take photos of your belongings before the inclement weather.
Download weather apps and alerts that provide storm-related radar images, severe storm forecasts and warnings. Program your smartphone to receive emergency alerts. Wireless Emergency Alerts (WEA) are free wireless notifications sent to mobile devices by local / national public safety organizations. shelter, medical care or other support that may be affected by COVID-19.
How businesses and government organizations can prepare and stay connected
Businesses and governments know the importance of hurricane preparedness. This year, with much of the workforce working remotely, contingency planning is even more critical. We provide our customers with products and services that can help disaster-proof communications and enable business continuity.
It’s also a good time to review preparedness plans. Suggested steps for business and government organizations include:
Make sure all employee contact information is up to date and readily available. Make copies of insurance documents, review insurance coverages and update as necessary. Make sure employees working from home have documented all company equipment used to work from home in the event of damage or loss. Make sure you have a back-up plan for shift work in case Employees working from home in a storm affected area would have to evacuate their home or their home would lose commercial power.
This storm season should be active, and Verizon is prepared and proven for a crisis.
** Editor’s Note: To access images and scroll b of past storms, Verizon gear, recovery efforts and more, please visit the Verizon Emergency Resource Center at https : //www.verizon.com/about/news/emergency-resource-center
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was incorporated on June 30, 2000 and is a leading global provider of technology, communications, information and entertainment products and services. Based in New York and with a worldwide presence, Verizon generated sales of $ 128.3 billion in 2020. The company provides data, video and voice services and solutions over its networks and platforms. – Award-winning forms, meeting customer demand for mobility, reliable network connectivity, security and control.
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Media contact: Karen Schulz 864.561.1527 [email protected]
Chris Serico 908.227.8097 [email protected]