How new technology will slow spoofed calls in Canada


The Canadian Radio-television and Telecommunications Commission says it now has tools to help Canadians determine which phone calls are legitimate and which are fraudulent.

You were probably the recipient of a bogus call.

It appears to be a local number, with varying messages: you won a trip, an arrest warrant has been issued against your arrest, your computer is not working.

And they are irritating, part of a series of fraudulent calls that have been targeting Canadians for years now.

Now the Canadian Radio-television and Telecommunications Commission (CRTC) says it has tools for Canadians to determine which calls are trustworthy and which, from spoofed numbers, can be ignored.

“Caller ID theft is frequently used in annoying and fraudulent calls to hide the identity of the caller,” the CRTC said.

The CRTC has introduced new technology to combat these calls.

It’s called Stir / Shaken and will allow telecom service providers to certify whether a caller’s identity is reliable by verifying caller ID information for Internet Protocol (IP) based voice calls. .

“This new caller ID technology will allow Canadians to determine which calls are legitimate and deserve an answer, and which should be treated with caution,” said CRTC Chairman Ian Scott. “As more providers upgrade their networks, Stir / Shaken will undoubtedly reduce identity theft and help Canadians regain peace of mind when answering phone calls. “

The CRTC said as service providers continue to upgrade IP networks and offer compatible phones to their customers, more Canadians will be able to see the effects of Stir / Shaken.

The CRTC said it is also working with industry to develop a process to trace annoying calls to their points of origin.

The CRTC noted that not all calls will be verifiable due to device and network compatibility requirements, including calls that are not made entirely over an IP voice network.

The commission reminds Canadians to never provide personal information such as banking information or social insurance numbers over the phone without first verifying whether the request is legitimate.

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